- 0800 438 225
- Unit 17, 14 Airborne Rd, Albany, Auckland
If you need help with logistics, such as where to source new or replacement equipment, or need assistance with facility layout and design, help is only a phone call away. That’s why we provide free clinical support to our customers via email or an 0800 helpline between the hours of 0800-2200, seven days a week. Please note this service cannot be used for clinical advice during an emergency.
We all know critical incidents by their very nature never run totally according to plan. Once the crisis has passed however, clinicians can have feelings of inadequacy that the incident appeared disorganised or lacked direction, equipment was missing, malfunctioned or staff did not know how to use it, and ultimately that there was something more they could have done for the patient. These feelings are very normal, human responses after any emergency situation.
Through our clinical support network we offer the ability to discuss the incident with an experienced resuscitation practitioner who can assist in the debriefing process to identify systems, training and equipment-related issues. This can be done on the phone immediately after the incident (a technique known as defusing), or we will visit your clinic and conduct a debrief with everyone involved. In most cases there are very few areas for improvement identified and just knowing that everything that could have been done, was done, provides a great deal of reassurance to everyone concerned. There is no charge for this confidential service.
Based on years of clinical experience we can refer you direct to the supplier of the product that we think will best meet your clinical needs. By cutting out the middle-man we hope to save you time and money. We only recommend equipment that we currently have in our own personal kit, or would trust to use in our own clinical practice. The suppliers that we do business with sell high-quality products, provide comprehensive support and excellent customer service.
We can also advise you on where to find those consumable items that may be difficult to source given how infrequently they are used.
Are you in need of a new or replacement:
If you are opening a new facility, or considering refurbishing your existing one we provide free advice on resuscitation room layout and equipment, crash trolley setup, and of course training for staff. We can provide advice during the concept and design phase, make immediate recommendations on equipment purchases, and conduct emergency response system audits as required.
Use the latest resuscitation simulation technology and train on-line, on-site or at a purpose built training facility at Auckland City Hospital or Waitakere Hospital, Henderson.
Our Express Service offers one-to-one
or small group Advanced Life Support
refreshers for people who need their
certificate in a hurry for a variety
of reasons.
We specialise in group bookings for organisations that range in size from independent practices right through to PHOs and national colleges.
At Resuscitation Skills we specialise in creating customised training solutions. We’re happy to adapt one of our standard courses or put together a highly tailored solution to meet your training needs
Are you organising a conference for
health professionals in the Auckland
region? If so, we can add value to
your programme by offering
delegates an ACLS course
Feel free to contact us at Resuscitation Skills to discuss your advanced life support training needs, arrange an on-site simulation, or discuss a group private booking for your team.
